We keep homes running smoothly with boiler, heating, plumbing, drainage, and appliance cover. Think of us as the people who step in when things go wrong - protecting you from surprise repair costs and giving you peace of mind.
We don’t believe in ‘good enough’. We’re always improving, always refining, and always looking for better ways to keep your home running without the drama. High standards aren’t a slogan for us; they’re how we work, day in, day out.
You deserve support that feels personal, not scripted. That’s why we hand-pick and train our team to give honest, friendly guidance that actually helps you choose the right cover. And when you need an engineer, we only work with trusted, vetted, local experts.
We’ll always be upfront - about pricing, what’s included, and what isn’t. No jargon, no confusion, no surprises. You can tailor your cover to suit your home, and we’ll keep reviewing and improving what we offer to make sure it stays genuinely useful.
Here’s what you’ll never see from us:
Unfair price hikes
Mandatory boiler inspections before we agree to cover you
Pressure selling or add-ons you don't need
Higher prices for living inside the M25
For over 10 years, we’ve been supporting households with their sudden, stressful ‘why now’ problems. If something essential breaks, we’re here to put it right quickly, calmly and with as little hassle as possible.
Providing emergency call-outs, 24/7 support for home emergencies and friendly weekday help for appliance breakdowns, we’ll get things sorted so you can get on with your day - and get back to living.
Burst pipe? Broken boiler? Appliance breakdown? We’ve got you. Make your claim today.
Report your claim 24/7
If you have health challenges, a disability, or tough circumstances, we’re here to help.
Need extra help?
Looking to complete small jobs around the house yourself? We’ve got your back with our guides.
Read our guides
Wondering how we’ve worked out your renewal price? We’re up front with our pricing.
Pricing explained
Nobody’s perfect, but we want to put things right as quickly as possible if you need to complain.
Fill out our form
Want to know more about what we do? From pest removal, to repairing broken ovens, we can help.
More about our cover
Nice friendly gas fitter! Completed the boiler service with care.
Very helpful, knowledgeable customer service....even got my annual premium down.
Blocked drain - technician was on time,very professional and tidy
