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Protection that keeps your floors and your routine - spotless

From vacuums to carpet cleaners and steam cleaners, your floorcare appliances work hard every day. With our cover, you’ll enjoy peace of mind knowing your essentials are protected when breakdowns happen.

Get covered today View featured products

Great value cover for your vacuum cleaner

Keep your home spotless with protection against accidental damage, and breakdowns.

From £1.86 a month

Great value cover for your steam cleaner

Keep your home spotless with cover for breakdowns and accidental damage.

From £1.86 a month

Great value cover for your carpet cleaner

Keep carpets looking their best with cover for breakdowns and accidental damage.

From £1.86 a month

Cover for your robot vacuum

Protection for the tech that saves you time, and keeps your floors spotless without a hitch.

From £1.86 a month

Can't see your appliance above?

We can cover over 30 appliances against mechanical and electrical breakdown, as well as accidental damage. You can select your preferred appliances on our quote page.

See a full list of appliances we can cover

Rab

Excellent home appliance cover and more

Nick

Very competitive price to insure my washing machine,

Mike

...looking for robot vacuum insurance and HEA seems to be the only provider who can provide a policy on this type of item

Floorcare essentials; one simple plan

Your floorcare favourites work hard - from the vacuum that keeps things clean to the carpet and steam cleaners you rely on when life gets messy.

That’s why we protect your floorcare appliances against breakdown and accidental damage from just £1.55 a month. Stress-free, affordable cover that keeps your home running smoothly - so you can get back to your happily ever after.

FAQs

If your appliance is less than 5 years old and can’t be repaired, we’ll replace it with one of a similar type and spec, so you’re back up and running in no time.
If your appliance is between 5-10 years old, we’ll still give you a helping hand by making a contribution towards a replacement. The amount we cover depends on the age of your appliance:

Appliance age Contribution
Under 6 years old 40%
Under 7 years old 30%
Under 8 years old 20%
Under 10 years old 10%
Here’s how it works - quick, simple, and stress-free:
1. Call us - or fill out our online form - within 48hrs of the problem starting (after this, it wouldn’t be considered an emergency, and wouldn’t be covered).
2. We’ll arrange for an engineer to visit quickly, during our normal working hours (9am - 5pm, Monday to Friday, excluding bank holidays).
3. Once everything’s sorted, you’ll just need to sign to confirm you’re happy with the work, and we’ll take care of the bill directly with the engineer (within your cover limits).
You’ll find everything you need - including contact details on our claims page.
A quick heads-up - there’s an extra £50 excess to pay if:
- you make a claim in the first 90 days of your cover
- the appliance you’re claiming for is over 6 years old
When you take out cover with us, you can choose the excess that suits you best. In general, the higher the excess you pick, the lower your monthly cost will be.
The two options are £0, and £50.
A quick heads-up - there’s an extra £50 excess to pay if:
- you make a claim in the first 90 days of your cover
- the appliance you’re claiming for is over 6 years old
You’ll have unlimited call-outs, up to the value of your appliance(s) you’ve chosen to protect. Just keep in mind you can’t claim for more than the value you’ve declared for each appliance.
Want the full details? You can check out exactly what’s included (and what’s not) in your policy book.
Yes - we’ll need to see proof of purchase for the appliance(s) you’ve chosen to cover. Without it, we won’t be able to process your claim.

Policy book

Product information

Protection that keeps your floors and your routine - spotless