Home Emergency Assist | Great Value Home Emergency Cover

About

We’re here to help with cover for your happily ever after...

At HEA, we believe in keeping things simple, stress-free, and great value. Thousands of UK homeowners trust us to protect what matters most - and we’re proud to make life easier when things go wrong.

Choose your plan

What are you interested in?

Boiler and heating

Cover for your gas, oil, or LPG boiler and central heating system.

Plumbing and drainage

Protect yourself against burst pipes, blocked drains, and more.

Appliances

Cover over 30 appliances against breakdown and accidental damage.

Here's what our customers say about us

Karen

Great company, very good prices and very efficient...

Derek Grey

Very good price compared to other insurers

Mark

Fantastic, called at midday, issue wasn't super urgent and tradesman there in about 3-4 hours.

Cover you can count on

We’ll help protect the heart of your home - from burst pipes and boiler breakdowns to blocked drains and electrical faults, as well as covering over 30 appliances, including washing machines, air fryers, dishwashers, and more against breakdowns and accidental damage.

When the unexpected happens, you won’t be waiting around; we attend 75% of emergencies within 4 hours, and resolve 80% on the first visit.

We’re here to help you live your happily ever after - no stress, no fuss, just dependable protection for your home.

FAQs

No - this is different. Home insurance usually helps after an emergency has already happened. Home emergency cover helps as the emergency happens, getting your hot water working, fixing burst pipes, and blocked drains, and preventing internal damage.
Yes! From one-off boiler services to our ‘Complete’ home emergency packages, and cover for over 30 different appliances (from vital kitchen white goods, to your must-have electrical items), you can design your perfect plan.
We can cover boilers up to 15 years old, and appliances under 10. You’ll just need to confirm that your items are in good working order when you purchase a plan.