Making a claim

The whole point of taking out insurance is to know that should the worst happen, you can make a claim with ease, and your situation will be resolved as quickly as possible.

With Home Emergency Assist, that's exactly the experience we aim to give you.

Important: if you smell gas, immediately call the National Gas Emergency Helpline on 0800 111 999 (for England, Wales and Scotland) or 0800 002 001 for Northern Ireland) to report a suspected gas leak, and follow these guidelines to keep you and your family safe.