Refer a friend and you'll both get a gift card worth £20 to spend at a retailer of your choice

Protect your friends and family and give them the peace of mind that comes from knowing they're fully covered in the event of home emergencies such as boiler breakdowns, and plumbing problems, to cover for their most important domestic and electrical appliances.
Refer a friend now Find out more

Here's how it works

Referring a friend or family member to our services is easier than you might think. With a streamlined process designed for convenience and simplicity, you can share the benefits of our services with those you care about in just a few clicks. Rest assured, it's a hassle-free way to extend the value you enjoy to your friends and family.

Tell us their details
Kickstart your referral journey by simply providing us with your details. All you need to do is fill out our form with your details and the details of the friend or family member you're referring. It's quick, easy, and secure.
We'll make contact
We'll reach out to your referred friend or family member with a warm email introduction. They'll be invited to consider our cover options and informed about their opportunity to claim a £20 gift card.
Get rewarded
Once your referral sets up a new Home Emergency Assist policy, both you and your friend or family member become eligible to receive a £20 gift card. It's a small token of our appreciation and a simple way for you to enjoy an additional benefit.
Start earning rewards today by sharing the love with your friends and family

Why refer your friends and family?

We know that recommending a product or service - especially insurance - to your friends is a big decision. That's why we've made it worth your while. As a token of our appreciation, we're offering you a £20 gift card for every successful referral. It's our way of saying thank you.

We'll reward your friend too; not just with our fantastic prices, but they will also receive a £20 gift card when they take out cover. By referring your friends, you're not just sharing a service, you're sharing a solution that has brought you peace of mind.

Whether it's our top-notch customer service, our reliable claims experience, or you've simply benefited from knowing you're covered should the worst happen, you can trust your friend will receive the same level of service and care.

FAQs

  • To refer someone, you’ll need to be an existing HEA customer with a home emergency policy, appliance cover, or both.

  • Referring a friend couldn't be easier - you just need to fill out our referral form and we'll do the rest. We'll email your friend to let them know you've passed on their details and direct them to further information about our policies, and to get a quote.

    You can send as many invites as you like - but you must have your friend or family member's permission to pass their details on.

  • Once you've completed your form, your friend will get an email from us. Your friend must click through from their email and purchase one of the qualifying home emergency or appliance insurance products on the dedicated 'refer a friend' page. This will allow us to track their purchase correctly. It's important they do this, otherwise you and your friend will not be eligible for the gift cards.

    Once they've completed their purchase, you won't need to do anything else. We'll verify their details and send you and your friend your gift cards via email - this can take up to 90 business days.

  • You will qualify for a £20 gift card once your friend has purchased a home emergency and/or appliance product, as long as the terms and conditions of the scheme are met. Your friend will also qualify for a £20 gift card.

  • Once your friend buys cover, we’ll need a little time to set up their account and confirm the requirements have been met. If this all checks out, we’ll email the gift cards to you both within three months of their plan start date.

The small print

It’s important to read the below information before you take out a plan with us - just so you know it’s right for you.