Information about your plumbing and drains and how to keep them running at their best

Steps you can take if your outside drain is blocked
  • Plumbing & Drainage

Steps you can take if your outside drain is blocked

Do you know what to do if your external drain gets blocked? Don't panic, we've put together a simple guide to help, should the worst happen.

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Do you know how to prevent potentially costly blockages?
  • Plumbing & Drainage

Do you know how to prevent potentially costly blockages?

Learn how to prevent drain blockages and protect the environment with Unblocktober! Follow these simple steps to keep your drains clear.

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It's time to think about helping the planet by changing our habits
  • Plumbing & Drainage

It's time to think about helping the planet by changing our habits

The planet needs our help. Learn how to reduce environmentally-damaging behaviour by following our tips on how to treat your plumbing and drainage system.

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Learn what should - and shouldn't - be poured down your drain
  • Plumbing & Drainage

Learn what should - and shouldn't - be poured down your drain

Join other Britons in changing your kitchen and bathroom habits to improve the health of your plumbing & drainage and save the environment.

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Keep your plumbing flowing smoothly this October
  • Plumbing & Drainage

Keep your plumbing flowing smoothly this October

Unblocktober is a month-long campaign to improve the health of your drains, plumbing and sewers and to help save the environment.

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Prevent your pipes from freezing in cold weather
  • Plumbing & Drainage

Prevent your pipes from freezing in cold weather

Frozen pipes can burst in cold weather which can lead to expensive repair bills. Avoid the stress and expense by protecting your pipes from the cold.

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Keep your drains and pipes in tip-top shape this January
  • Plumbing & Drainage

Keep your drains and pipes in tip-top shape this January

Read our top tips for looking after your drains & pipes, such as water softening & testing your stopcock. Get home emergency drainage cover for reassurance.

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How to look after leaking taps yourself (and save money)
  • Plumbing & Drainage
  • Save Money

How to look after leaking taps yourself (and save money)

Leaking taps can add as much as £100 to your water bills in a year. Find out how to fix this potentially costly problem yourself, and save money in the process.

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How to deal with our unpredictable weather
  • Plumbing & Drainage

How to deal with our unpredictable weather

From sudden downpours to unexpected heatwaves, homeowners are facing challenges that can strain their homes’ resilience.

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Do I need home emergency cover in summer?
  • Plumbing & Drainage

Do I need home emergency cover in summer?

When you think of home emergencies, winter might be the first thing that springs to mind – frozen pipes, broken boilers and all that jazz. But here’s the thing: home emergencies don’t take a summer holiday.

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Covid-19 lockdown: a customer's claim experience
  • Plumbing & Drainage

Covid-19 lockdown: a customer's claim experience

Find out what we're doing to keep our customers and staff safe when attending emergency appointments with our Covid-19 case study.

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5 summer plumbing problems you didn't know could happen
  • Plumbing & Drainage

5 summer plumbing problems you didn't know could happen

summer can bring on some unexpected plumbing problems – and if you’re not covered, they can become expensive headaches. Here are 5 common summer plumbing problems in the UK...

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Why you need home emergency cover to keep life moving
  • Boiler
  • Electrics
  • Plumbing & Drainage

Why you need home emergency cover to keep life moving

When a pipe bursts, the boiler packs up, or the electrics suddenly fail, it's never at a convenient time. That’s where home emergency cover comes in to help.

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The true cost of unexpected repairs to your household
  • Boiler
  • Electrics
  • Plumbing & Drainage

The true cost of unexpected repairs to your household

From worn-out boilers to leaking roofs, thousands of homeowners across the UK are unprepared for emergencies lurking in their homes.

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How-To Guides